The EWSG Difference
EWSG has several divisions that offer multiple services, and each service has its own process. Generally, though, these are the steps involved in working with us:
1. Service Area
With operations based in key metropolitan areas across the Southeast, EWSG is able to offer a broad range of services to our customers from Virginia to Key West.
2. Contact us
Give us a call or email us with a brief description and/or images of your site and your requirements and we will begin tailoring our services to your specific needs. Beginning with an onsite review.
3. Onsite Review
With an idea of your needs, we then look to schedule an onsite visit to assess your jobsite and obtain a complete understanding of your requirements, timeline, access points and other critical information necessary for successful project execution. This will often include meeting with critical stakeholders and staff.
4. Proposal
Once we have a thorough understanding of your needs, we develop a proposal that addresses the scope of work, deliverables and economics of the engagement. We will continue to KUA (Know, Understand and Agree) with you and your team so that we are fully aligned regarding expectations, timing, deliverables and cost.
5. Execution
Our business is all about execution, which starts through the selection of the right team and equipment for the job, keeping safety first in all we do. A schedule is developed and agreed upon, prior to the commencement of any work. We confirm that all participating team members are fully aligned when it comes to the execution of our work plan. Depending on the length and complexity of the job, checkpoints and updates are scheduled with you, the customer, to ensure that we are not only meeting, but exceeding your expectations.
6. Completion
Our goal is to always complete the job on time and on budget, recognizing that the job is not complete until you have reviewed the work and have 100% of the documentation agreed to in the scope of work. This gives you peace of mind and allows you to close out your project with all the documentation completed and in hand.
7. Strategic Partnership
This structured approach ensures transparency and quality from start to finish, reflecting our commitment to client satisfaction and excellent service delivery. We value our long term relationships and look forward to continuing these with our existing customers as well as building these with new customers.
If you have a sanitary or stormwater infrastructure challenge in the Southeastern U.S., call or email today, to see for yourself how thorough and capable we are in providing the maintenance, repair or rehabilitation services you need.